Are you looking for a collaborative work environment with amazing benefits, supportive colleagues, and room to grow? IANA is a fast-paced trade association dedicated to supporting our members who keep North America’s supply chain moving. We are expanding our top-notch member services team and looking for the right person to help us take our member experience to the next level.

What you will do:

The primary duty of this position is to support the activities of the Member Services Division, including the Education, Membership & Marketing, and Conferences & Events programs. As IANA’s Member Services Coordinator, you will:

• Assist with the identification of potential participants for educational programming.
• Collect and maintain speaker contact info., biographies, and photos. Coordinates planning calls with event participants, note-taking, and follow-up.
• Maintain current education information on the website and in the conference app.
• Provide support for webinar delivery platform management, including setting up sessions, coordinating registrations, operating the interface for broadcasts, and tracking performance metrics.
• Provide support for the Scholarship Awards program, including logistics for Annual Student Case Competition.
• Assist with membership application processing and researching prospects for recruitment activities.
• Provide backup support for IANA’s three standing Committees.
• Provide support for the Association’s marketing activities.

What we are looking for:

• An organized, innovative, and motivated self-starter with an ability to manage multiple projects and tasks while meeting assigned deadlines.
• Must possess high levels of verbal, interpersonal, writing, and problem-solving skills.
• A member-focused team player with an outgoing, positive attitude.
• Ability to prioritize work in an environment with multiple and competing interests.
• Tech savvy with demonstrated proficiency with the Microsoft Office suite.
• Knowledge of association management systems (specifically netForum) highly desired.
• Working knowledge of design programs (Canva, Adobe suite, etc.) and web-based applications (JotForm, Smartsheet, MapYourShow, etc.) a plus.
• 2+ years of experience providing meeting planning and support within a fast-paced, professional environment (preferably at a trade association).
• Undergraduate degree required.

A little about us:

Our hybrid work environment strikes the perfect balance—we are in the office Tuesdays through Thursdays and work remotely Mondays and Fridays. We have an unbeatable benefits plan (including health insurance, dental, life insurance, short- and long-term disability insurance, and more), a generous 401(k)-retirement plan, paid time off, and 12 paid holidays.

Based in Calverton, Maryland—just outside the Washington DC beltway—the Intermodal Association of North America (IANA) is a 1,000+ member non-profit trade association. Our mission is to promote the benefits of intermodal cargo transportation (think containerized freight) through advocacy, education, and networking. Intermodal connects the global supply chain of stakeholders, moving billions of dollars in cargo every day. IANA is the connecting force behind intermodal freight.

IANA is an equal-opportunity employer. All applicants will be considered for employment without attention to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

All interested applicants should submit a cover letter and resume to hpollard@intermodal.org.

About Intermodal Association of North America

The Intermodal Association of North America (IANA) is a 1000+ member non-profit trade association located in Calverton, Maryland, a suburb of Washington, D.C. The mission of the Association is to promote the benefits of intermodal cargo transportation through advocacy, education and networking. Member companies include: Ocean, rail and motor carriers, third party logistics providers, equipment manufacturers and leasing companies, technology vendors, other industry suppliers, as well as shippers, beneficial cargo owners, academics and public sector representatives.

Connections working at Intermodal Association of North America