This position acts as a liaison between the American Association of Exporters and Importers (AAEI) and members. The membership coordinator will work with the Director of Membership and External Relations to manage all aspects of membership, from serving as a point of contact for membership related questions to organizing events to recruiting new members and selling membership sponsorships. The coordinator will also be tasked with maintaining records, tracking membership figures, and coordinating with the accounting department regarding the payment of membership fees. The Membership Coordinator will report to the Director of Membership and External Relations.

 ESSENTIAL FUNCTIONS:

• Handling all questions, information requests, and complaints regarding membership.
• Processing membership applications, renewals, and resignations.
• Maintaining and updating membership records.
• Assisting with member communications activities, including AAEI’s Weekly Newsletter
• Collecting data, tracking membership statistics, and preparing reports.
• Developing and implementing strategies to recruit new members.
• Coordinating with the accounting department to track membership revenue.
• Preparing membership marketing materials.
• Organizing events and activities for existing and prospective members.

• 2 years of college or related experience in Sales, Business Administration, or Customer Service.
• Previous experience in non-profit member management, sales, or recruitment.
• Excellent verbal and written communication skills.
• Proficiency in customer relationship software like membership or contact databases.
• Excellent customer service skills.
• Ability to think creatively and take initiative.
• Excellent writing and editing skills.
• Highly organized.

About American Association of Exporters and Importers

The American Association of Exporters and Importers (AAEI) is the premier trade organization representing U.S. companies engaged in global trade. We are recognized as technical experts regarding the day-to-day import and export of goods including the facilitation of global trade. AAEI advocates on behalf of U.S. companies on trade policy issues before the U.S. Congress, trade compliance practices and operations before Executive Agencies, and multi-lateral organizations including the World Trade Organization and the World Customs Organization. AAEI plays an important role in providing education to international trade compliance professionals through its ten (10) standing committees which review proposed trade policy and regulations for comment, off-the-record webinars with government officials, and the Association’s annual conference, seminars and trade briefings.

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