Position summary: 

This position manages the registration process and provides meeting planning support for all association events.

Staffing World and Staffing Law Responsibilities                                             

Database and Registration maintenance                               

• Checks registrations received and processed online to ensure accuracy of members’ data entry
• Processes meeting registrations that may come in by invoice creator, mail, e-mail, or over the phone
• Assists the Vice President, Events and Supplier Relations on their tasks that need to be completed
• Manages Attendee registration
• Manages registration on-site at events
• Tracks pending payments (including on-site collection)
• Works with marketing and communication departments to create attendee rosters, on-line and on-site registration forms
• Pulls registration reports for marketing team to prepare for the emails that go out to attendees
• Creates balance due reports to be taken on-site
• Registers presenters at their specific rates based on their contracts
• Creates and manages events in association database (Fonteva/Salesforce)
• Creates and implements registration configuration plan
• Creates and updates the event order confirmation emails
• Coordinates with finance to invoice unpaid balances at conclusion of meetings
• Coordinates with finance to process and issue refunds
• Coordinates with finance to finalize and pay invoices as needed
• Tracks all credits and complimentary registrations
• Sends credit summaries to companies throughout the year

Meeting Planning                                                                                                 

• Orders and manages all convention event temporary staff
• Orders and manages all security staff
• Orders all specialty items
• Makes any event reservations, such as dinners, needed for different groups in the association
• Attends planning meetings for Staffing World and Staffing Law and takes meeting minutes

Administrative                                                                                                 

• Maintains and organizes inventory for all necessary meeting supplies
• Organizes and maintains meetings storage closet
• Coordinates all the packing and unpacking of material
• Assists Vice President of Events and Supplier Relations with convention related operations as needed
• Assists Director of Events and Supplier Relations with convention related operations
• Researches and books flights when needed for onsite staff

Website

• Proofs web pages for Staffing World and Staffing Law to ensure accuracy of information and registration pages

Travel 

• Attends Staffing World, Staffing Law and ExecuVision and serves as on-site registrar and one of the on-site contacts for attendees

 ExecuVision Conference                                                                     

• Checks registrations received and processed online to ensure accuracy of members’ data entry
• Creates and manages events in association database (Fonteva/Salesforce)
• Creates and implements registration configuration plan
• Creates and updates the event order confirmation emails
• Processes meeting registrations that may come in by invoice creator, mail, email, or over the phone
• Manages the ExecuVision inbox and responds to inquiries
• Coordinates with finance to process and issue refunds
• Coordinates with finance to finalize and pay invoices as needed
• Organizes and orders the attendee’s badges from a third-party company

• Assists Vice President of Events and Supplier Relations with conference related operations as needed

• Researches and books flights when needed for onsite staff

Women in Leadership Events                                                             

• Checks registrations received and processed online to ensure accuracy of members’ data entry
• Creates and manages events in association database (Fonteva/Salesforce)
• Creates and implements registration configuration plan including the event order confirmation emails
• Processes meeting registrations that may come in by invoice creator, mail, email, or over the phone
• Manages and responds to emails about this event through the Meetings inbox
• Coordinates with finance to process and issue refunds
• Coordinates with finance to finalize and pay invoices as needed

• Assists Director of Supplier Relations with event related tasks

Miscellaneous Administrative Responsibilities                                    

• Serves as a member of the phone team
• Assist other departments with meeting rosters, table tents and name badge production as needed
• Assists other departments as needed with meetings related tasks     

ASA is an equal opportunity employer and encourages applications from women, people of color, people of all gender identities and sexual orientations, veterans, and people with disabilities.

ASA offers a generous benefits package, including a retirement match and employer-paid health insurance and a hybrid work environment.

ASA requires all employees hired after August 25, 2021, to provide valid proof of full vaccination against COVID-19. Exemptions are available for valid medical reasons or firmly held religious beliefs.

Qualifications:  

• One-two years of meetings and events experience preferred with some registration experience desired.
• Excellent verbal and written communication skills; ability to interact well with members;
• Experience working with a membership database (Salesforce experience is a plus); demonstrated ability to manage and maintain data records with accuracy and thoroughness;
• Ability to organize, prioritize, and multi-task;
• Must be detail-oriented;
• Ability to work independently, but also contribute to a collaborative team environment;
• Must be energetic, self-starting, and dedicated to the work of the organization; and
• Must be able to lift boxes up to 20-25 pounds

About American Staffing Association

The American Staffing Association is the voice of the U.S. staffing, recruiting, and workforce solutions industry. ASA and its state affiliates advance the interests of the industry across all sectors through advocacy, research, education, and the promotion of high standards of legal, ethical, and professional practices.

Connections working at American Staffing Association