The American Alliance of Museums seeks a Manager, Volunteer & Member Engagement to help expand volunteer, networking, and professional development opportunities for museum professionals. This is a great opportunity for a candidate with volunteer management experience to play an integral role in shaping and launching AAM’s new volunteer program.
We are a small but mighty team committed to continuous learning and fostering an inclusive and equitable workplace. We love museums and are excited to cultivate resources and programs that support the professionals who work in museums! AAM operates under a hybrid work schedule that includes remote work and in-person work at our Arlington, VA office approximately 1-2 days per week. Candidates must reside in the DC metro area (DC, MD or VA) and be able to provide proof of COVID-19 vaccination on their first day.
About the position: Serving as the liaison between AAM and volunteers and working under the direction of the Senior Director, Membership & Revenue Programs, the Manager will manage a wide array of initiatives designed to grow and engage the membership base. Duties include: collaborating with stakeholders to cultivate and support professional development, learning and networking opportunities for museum professionals; establishing/maintaining a volunteer database; managing online discussion/networking groups; and developing an overall system to promote volunteer and member engagement.
Salary starts at $65,000 annually and the position is eligible for a robust benefits package including: Health, Vision, Dental Insurance with generous employer contributions on cost sharing; Generous vacation, sick and personal leave; 403(b) Retirement Plan with matching employer contribution; Telework/flexible schedules when appropriate; Access to onsite, state-of-the-art gym/showers/bicycle storage; and more.
Skills and qualifications: 2 years of volunteer engagement/management experience; successful examples of managing multiple projects from start to finish; ability to effectively communicate with internal and external stakeholders; experience within an educational, association, or not-for-profit environment preferred. You will be using various technology including customer relationship management systems, cloud-based conferencing platforms and Microsoft Office Suite. Ability to project manage and adapt in an evolving and occasionally ambiguous environment will be key as we launch this new program.
AAM is particularly interested in candidates who are enthusiastic about contributing to a workplace environment that values DEAI and can complement our DEAI work by offering unique perspectives and understanding of issues impacting groups that have been traditionally under-represented in the museum field.
How to apply: To encourage a broad pool of candidates with various backgrounds to apply and to foster an equitable recruitment process, we are applying some principles of “blind hiring.” To apply, please submit one document in PDF format to email@example.com, using “Volunteer Manager” in the subject line that includes the following:
As part of your application, please include your resume, but do not include personal identifiers such as your name or address. Please include education but omit school names and graduation years. Please include your email address.
In lieu of a cover letter, please provide responses to the following questions as part of your application (no more than 2 pages):
Describe your experience working with volunteer or membership engagement programs. Include your specific responsibilities in developing or managing a program; building member/volunteer relationships; and managing logistics.
Please share how your lived experience connects to or enhances your ability to contribute to AAM’s DEAI work.
Applications received by January 31, 2023 will receive full consideration from our hiring team. Applications will be evaluated based on the content of the replies and the ability to communicate clearly. Candidates who are selected for further screening will be contacted by email within two weeks after this deadline. We expect to conduct interviews beginning mid-February. Due to the large number of applications AAM receives, we can only contact those candidates selected for further screening. Please contact Human Resources at firstname.lastname@example.org if you need an accommodation in submitting your application.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. AAM values a diverse and inclusive workplace, so if you are excited about this role but your experience doesn’t align perfectly with all of the qualifications, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
The American Alliance of Museums, a 501(c)(3) non-profit organization, is a trusted leader, partner, and advocate for museums and works to build a field that includes dynamic and diverse individuals, institutions, and communities. With a budget of $10M, the Alliance provides leadership, advocacy, and service to its membership and the museum field, which includes a broad range of museums, from art museums to zoos. The Alliance is an equal opportunity employer and values a diverse workplace. For more information, please visit www.aam-us.org.