Would you enjoy providing service for a mission-based, non-profit organization where your work will make a difference?

Zonta International seeks a permanent Membership and Donor Database Coordinator

who shares our passion for making the world a better place for women and girls.

Who you are:

You like problem solving, have an eye for detail and enjoy that every workday is not the same. You hold professional experiences working with data entry, customer support and member/donor services.

What you will focus on:

You will work in collaboration with internal colleagues to support the membership and donor records and provide customer support. Core duties:

• Hold responsibility for assigned global regions maintaining database records and digital files ensuring accuracy and data integrity.
• Provide customer service support for inquiries, investigating questions and responding to member needs.
• Support daily financial reporting working with batches and balances.
• Assist with monthly membership reports and other database reports as needed.
• Support the ‘member only’ section of Zonta.org and the mobile application.
• Provide cross-over support to the Zonta Foundation for Women providing data entry, managing emails, maintain records and files, and administrative support for donor recognition fulfillment.
• Assist with coordination and delivery of department webinars and training sessions.

What you will bring:

• A readiness to work in an international organization.
• A collaborative spirit and respect for diverse cultures, nationalities, and perspectives.
• Professional knowledge acquired through completion of an associate degree or higher, or commensurate job experience. Work in a non-profit or membership organization is a plus.
• Demonstrated database skills, experience with iMIS and Raisers Edge desirable.
• Excellent administrative and organizational skills with proven attention to detail with proficiency in written and verbal communications.
• Competency in Microsoft Office Suite (Teams, Outlook, Word, Excel, and PowerPoint).
• Ability to maintain a high-level of confidentiality.
• Ability to meet physical requirements of office work including lifting up to 25 lbs, operating office equipment, filing, etc.
• Knowledge of a second language is a plus.