Job Brief

The Pool & Hot Tub Alliance (PHTA) is seeking a Certification Coordinator to support the certification and recertification programs. The ideal candidate is detail oriented, service oriented and is interested in owning these programs and working with a team to take the certification program to the next level. 

The next PHTA Certification Coordinator is looking to be a part of a positive professional culture, is a team player and is ready to get back into an office environment on a flexible schedule. This position reports directly to the Senior Director, Member Programs & Services and will work with the team to achieve department goals.

Certification Coordinator Responsibilities

• Responsibility for all PHTA certification programs, with exception to CPO
• Oversight of recertification process – review applications, track data, manage audits, and troubleshooting, correspondence with member services team
• Support certification analysis, list management and cross promotion ideas in conjunction with the marketing department
• Support Senior Director with applicable certification vendors
• Maintain and update certification content on the website, as necessary

• Provide administrative support for certification program including data entry, certification, and recertification processing

• Manage certificate printing and certification packet mailing
• Manage in-person exam sites, support education partners, chapters and affiliates for certification and certificate program logistics
• Excellent oral and written communications skills
• Willingness and ability to travel to trade shows, meet with members, attend industry events, and stay abreast of industry certification and corresponding education programs

COMPENSATION

• To achieve the desired results PHTA is offering a very competitive salary
• Salary commensurate with experience
• In addition to compensation PHTA offers a complete and generous package of health, dental, vision, life, disability insurance; 401(k), paid time off and many other job perks.

EXPERIENCE

• Detail oriented and ability to multi-task required
• Proficiency in Microsoft Office applications is required
• Previous association experience is preferred
• Project management skills preferred
• Previous experience with certification platforms is preferred.
• A. preferred or relevant experience
• Non-profit certification responsibility a plus
• Experience in aquatics industry a plus

This job description does not imply that the stated requirements are the only expectations for the job.  Incumbents are expected to perform any other duties that may be assigned.  PHTA has the right to revise this job description at any time.