Administrative, Clerical, Support, Education and Training
Endocrinologists are at the core of solving the most pressing health problems of our time, from diabetes and obesity to infertility, bone health, and hormone-related cancers The Endocrine Society is the world’s oldest and largest organization of scientists devoted to hormone research and physicians who care for people with hormone-related conditions. Our inclusive community is made of scientists, physicians, educators, nurses, and students in 122 countries.
We are seeking a Specialist, Digital Learning & Education Technology to assist with the implementation of our Learning Management System (LMS). In this role, you will collaborate closely with the Education team to develop e-learning products and services via the LMS and maintain workflow for enrollment, testing, grading, certification, and other program requirements. In this role, you will be a key contributor in the Education department’s integration and use of technology throughout the educational portfolio, including our audience response system (ARS), course authoring software, and other platforms as needed.
What you’ll bring to the job:
2-4 years of previous association experience is highly desirable. BA/BS degree, or equivalent prior work experience is a plus
Experience with association and/or ACCME requirements and annual reporting a plus
Excellent oral and written communication skills, customer service skills, and organizational skills
Intermediate – advanced experience with Microsoft Excel
Experience with the following components/systems required:
Learning management systems (preferably Oasis or similar platform)
Content authoring tools such as Captivate and Articulate
Video editing tools, such as Camtasia
CRM or association management system (Netforum preferred)
Our Values: We believe in and empower our staff. We know that with our investment in their growth, they have an even greater potential to contribute to our organization. Our core values embody the character and culture of our staff – they guide our decision making, interactions and how we serve our members. As an organization, we are committed to: demonstrating responsible stewardship, treating one another with trust and mutual respect, supporting work life balance, sustaining an inclusive environment, and fostering an environment that encompasses communication, service, collaboration, results & innovation.
What you’ll own:
Manage technical components of course creation and maintenance, including:
Managing the creation and configuration of LMS courses and educational initiatives and/or enhancements to existing courses
Assisting course authors with publishing course content from authorware tools
Creating, managing, and enforcing LMS content publication standards, ensuring that any new courses integrate into other Society systems and meet functional requirements, system compliance, and interface specifications
Collaborate with analysts, designers, and internal system owners in the testing of new courses and applications, including quality assurance of e-learning content and course configuration
Assisting with development of customized and standard reports generated from LMS, including learner performance, question performance, and other reports as needed
Assisting in data collection and reporting of annual ACCME reports via the Program and Activity Reporting System (PARS)
Serving as lead staff contact for our audience response system, trains colleagues to program the system and test operations in advance of activities, develops appropriate report formats and conducts necessary statistical analyses with data to meet the Society’s need for outcomes measurement, question validation, etc.
Maintain and support LMS platform and users to include learners and internal administrators, including:
Manage LMS static content, menus, forms
Ensure interface is intuitive to end-user and continually optimizing for accessibility of content
Collaborate with the Member Services team to troubleshoot and resolve user issues with the LMS and activities
Collaborate with IT department to implement software updates to LMS and related systems
Research and resolve learner and administrator issues as needed
Work with our learning technical provider (LMS) to troubleshoot high level technical issues pertaining to course functionality
Provide LMS usage reports as needed
Collaborate with internal database administrators and vendors to assist with quality assurance, program logic, and data processing
Review and analyze existing application effectiveness and efficiency (if applicable), and develop strategies for improving or leveraging these systems
Contribute to and execute the education technology strategy and evolution
Research and make recommendations on software products and services in support of procurement and development efforts
Manage and provide direction for course and application development projects in support of business operations
Manage and execute delivery of webinars with other departments as needed
Assist Educational team with development and maintenance of digital learning offerings
Collaborate with IT department to implement software updates to LMS and related systems
Collaborate with Educational team to define business goals and processes, and recommend solutions
Develop project plans, timelines, and milestones for such initiatives as they apply to the LMS and other platforms
Assist, as needed, with budgets and contracts, vendor invoices, accounts payable for the department, and evaluating and selecting new vendor services
What you’ll do well:
Work cooperatively with others to achieve common goals. Effectively work and complete assignments in group settings by listening and responding appropriately to other team members, offering support, conferring with team members about their concerns, expressing disagreement constructively, and work towards solutions that all team members can support.
Be relied upon to ensure that projects within areas of responsibility are completed in a timely manner. Monitor programs and/or activities and take corrective action when necessary.
Anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies. Anticipate possible problems and develop contingency plans in advance. Notice trends and develop plans to prepare for opportunities or problems. Anticipate how individuals and groups will react to situations and information, and plan accordingly.
Effectively use time. Demonstrate ability to “think outside the box” for solutions or ways to accomplish the job in a more effective way. Handle projects responsibly (including expense management). Prioritize as needed and meet deadlines. Communicate challenges/barriers to supervisor. Collaborate and share progress with others to get the project completed. Demonstrate effective delivery of completed project.
Interact and communicate with individuals at all levels of the organization. Plan and organize tasks to achieve objectives. Organize in sequential and/or logical order in preparation for accomplishing an objective. Have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (Microsoft Office Products, AMS).
What you’ll get out of it:
Working with a staff that has passion for our mission, believes in one another and has fun.
The chance to work in an environment that empowers staff to take informed risks and create new programs and services.
A chance to make a contribution in a fun job with room to make it your own.
A strong and competitive salary and benefits package that focuses on your well-being and financial health.
Endocrine Society offers a convenient downtown DC location within walking distance of Farragut North/Farragut West and Foggy Bottom Metro stations. Qualified candidates interested in a purposeful work environment, competitive salaries and excellent benefits, including a generous TIAA- CREF retirement plan with 10% employer contribution, submit resume and cover letter with salary requirements.
Endocrine Society is the world's largest and most active professional organization of endocrinologists in the world. Founded in 1916, the Society is internationally known as the leading source of state-of-the-art research and clinical advancements in endocrinology and metabolism. We are dedicated to promoting excellence in research, education and clinical practice in the field of endocrinology. Society membership continues to grow with more than 18,000 members from over 100 countries. These professionals are dedicated to the research and treatment of the full range of endocrine disorders: diabetes, infertility, osteoporosis, thyroid disease, obesity/lipids, growth hormone, pituitary tumors, and adrenal insufficiency.
For employees, Endocrine Society offers a stimulating, collegial work environment of 86 staff where top performance is recognized and appreciated. We pride ourselves on our competitive pay practices and excellent benefits program, including a 10% annual employer contribution to a TIAA-CREF retirement plan, subsidized health, dental and vision insurance, fully paid life and disability income protection, professional development and tuition assistance programs, an on-si...te employee fitness room and generous leave benefits. We have a convenient Downtown D.C. location accessible by the Metro red line Farragut North and blue and orange line Farragut West stations.