American College of Radiology (ACR) Senior Director, Education Center
OrganizationAmerican College of Radiology (ACR) Location Reston, VA Reporting Relationship Executive Vice President, Operations Website ACR.org
American College of Radiology Founded in 1923, the American College of Radiology is at the forefront of radiology evolution, representing nearly 40,000 diagnostic radiologists, radiation oncologists, interventional radiologists, nuclear medicine physicians and medical physicists. As a member of the team, you will join a world leader in patient-centered care advocacy, policy and clinical research, quality, and safety. Our culture encourages innovation, diversity, integrity, and leadership. A nonprofit 501(c)(3), ACR has over 500 purpose-driven employees with offices in the Greater Washington, DC, and Philadelphia region.
The American College of Radiology brings its world-class research, education, and healthcare programming to its membership. The ACR has 54 chapters in the United States, Canada, and the Council of Affiliated Regional Radiation Oncology Societies (CARROS). ACR is the “The Voice of Radiology” in matters of legislation and regulation and is responsible for guiding radiology reimbursement and coding issues, including relative value units, managed care, alternative payment models, and Medicare regulations. ACR provides unique educational experiences to both residents in training and practicing radiologists.
ACR is a thought and knowledge leader providing services not just to its membership, but to the entire industry in the areas of: Quality & Safety, Informatics, Education, Informatics, Clinical and Health Policy.
Mission and Core Values
Core Purpose To serve patients and society by empowering members to advance the practice, science, and professions of radiological care. Core Values Leadership • Integrity • Quality • Innovation
ACR Strategic Plan ACR has an all-encompassing strategic plan which addresses major changes in the industry with a focus in the following areas:
Health Care Payment Policies and Practice Models - Existing and new practice and payment models recognize the value delivered by radiology; ACR members are prepared to adapt and thrive within the models.
Membership and Member Engagement - Foster meaningful member experience and engagement.
Radiology and Patient-Centered Care - Radiology professionals’ partner with patients and their families to consistently employ best radiological practices for health equity and access to care throughout the continuum of disease detection, diagnostic evaluation, and therapeutic care.
Innovation and Research - From Science to Practice and Policy
Facilitate future practice innovations through research and education for the benefit of patient outcomes, patient experience and population health.
External Relationships - Strengthen the profession through communication, cooperation and collaboration with other organizations, medical specialties, and stakeholders.
Data Science - Advance data science as core to clinically relevant, safe, and effective radiologic care.
Education Center As a best-in-practice and world class institution, the ACR Education Center is the most technologically advanced training facilities in the world providing practicing radiologists the most effective, realistic, and efficient training opportunities since fellowship. Participants are able to explore a variety of in-person and virtual courses to help hone techniques and perform at peak level.
Since 2007, 15,000 radiologists from all 50 states and 58 countries have attended programming at the Education Center. To date, there have been 450+ classes offered (appr. 55 classes annually).
In-person courses offer practicing radiologists the chance to refine their imaging techniques through an immersive three-day training taught by world-class radiologists at a 1:10 faculty to participant ratio. Each course comprises faculty lectures, one-on-one guidance, and intensive, self-paced case review in a “work simulator” atmosphere. Attendees will have the opportunity to work at their own workstation, review hundreds of cases, learn how to structure reports to meet quality standards and gain access to vast datasets and reports.
Position Summary Working with our esteemed members and staff, the Senior Director, Education Center will provide overall oversight, strategic direction, and management of the Education Center. As a senior member of the ACR team, this role will have the opportunity to direct a highly effective and engaging team, manage projects, and oversee offerings and activities in the Education Center.
The qualified candidate will have excellent forward-facing communication skills and the gift of foresight to stay progressive and anticipatory of trends in the medical learning environment. This role will have a thoughtful and strategic approach in managing production and the ability to bring success on all deliverables. The Senior Director will have a direct impact on the Education Center’s goals and objectives, applying sound judgment to potentially complex situations.
The Senior Director will develop extensive cross-functional working relationships with marketing, technology, and other disciplines and departments. This leader will research trends, emerging issues, best practices, and developments by other groups to identify priorities and domestic and international growth opportunities.
Chief among the responsibilities of the Senior Director is the relationship management component. It is vital for the Senior Director to create a holistic faculty and learner experience and ensure that members and other attendees have positive and impactful experiences.
Duties and Responsibilities:
Support ACR’s vision, values, and operating principles
Develop, review, and update Education Center policies and procedures
Develop and monitor Education Center budget
Develop and deliver Education Center programming
Work with current Course Directors and the Ed Center Advisory Committee as it relates to faculty identification and recruitment, course development and future trends
Continue development of, and explore opportunities in, international outreach
Work with faculty and the ACR e-learning technical team to refine course components and optimize both management and content delivery tools
Work with ACR IT and vendors to coordinate optimal vendor support of courses and to optimize Education Center performance including facility-related and e-learning strategies
Interact extensively with ACR internal departments
Review and approve all marketing plans
Coordinate registration processes
Ensure course readiness and provide extensive onsite support to faculty, learners, and vendors to ensure all aspects of the Education Center experience are delivered to provide the highest quality of education/experience as possible
Supervise, train, and develop departmental staff
Develop and refine processes to improve efficiency and achievement of Center goals, objectives, and deliverables
Lead with demonstrated integrity. Serve as a role model; especially encouraging collaboration, communication, and innovation across the organization, and maintaining a global mindset
Provide regular, consistent guidance to supported and other staff, including timely completion of or participation in annual performance evaluations. Actively develop supported staff
Ensure that the Education Center is market driven and research based with clear differentiators that increase the value of ACR in the marketplace
Collaborate in highly targeted and personalized marketing efforts tailored to the learning needs of radiologists
Dynamic and engaging leader who can work fluently and efficiently across functional lines and provide a welcoming, engaging, and enjoyable environment for faculty and learners.
Ability to serve as the face for the Center and as a concierge to ensure positive participant experience in a high touch interaction and engagement environment
Progressive and knowledgeable of industry trends and needs by staying up to date on current best practices within the CME fields
Team player with the ability to act as a liaison among the multiple ACR departments
Conscious and inclusive of faculty and learner needs
Innate ability to listen and apply learnings
Ability to work with faculty on content areas to build and maintain credibility, trust, and respect
10+ years of related experience educational program or Center management
Demonstrated business, operational, and financial acumen
Demonstrated record of progressive leadership roles in complex, non-profit organizations; particularly member organizations such as medical associations being highly preferred
Excellent written and oral communication skills
Possess strong leadership capabilities and innate ability to adapt, learn, and apply
Demonstrated ability to manage high-quality educational programs
Demonstrated commitment to diversity, equity, and inclusion
Education Post-graduate degree in related field is required.
Compensation Competitive compensation ranges and detailed benefits packages will be provided to candidates.