Education and Training, Meetings/Expositions/Events
The Education & Events Coordinator ensures the successful operations of AMWA Education programs designed to inform and educate medical communications professionals. The Coordinator provides general operations support as needed for live webinars, online learning activities, the annual conference, chapter or regional conferences, and onsite training workshops. The Education & Events Coordinatoris responsible for working collaboratively with AMWA staff, subject matter experts (SME), members, and vendors towards meeting program goals and the implementation of new educational programs and resources. This position also requires working effectively and efficiently across AMWA technology and systems, including AMS, CMS, LMS, Excel, and Survey Monkey, in supporting the creation, management, tracking, and evaluation for all education programs.
Major Program Areas & Key Responsibilities
Coordinate online education program development and operations (including Webinars)
Support operations for all in-person Events (Medical Writing & Communication Conference, AMWA Meetings, and other events)
Provide general support and customer service
AMWA has a collaborative staff team of bright and talented individuals that work closely together and welcome new expertise, opinions, and ideas. AMWA staff members have an opportunity to utilize a variety of skills, think creatively, and innovate along with the organization. As a small staff organization, AMWA supports a collaborative working environment and recognizes the importance of each position’s value in meeting organizational goals. This is a workplace that values and supports a healthy work/life balance. AMWA offers a compensation package that includes health, dental, and life insurance, paid time off, 401(k) plan with match, life and long-term disability insurance, and more.
AMWA has a collegial, high-energy, and results-driven work environment. The staff take pride in their effective time and resource management. We look for staff candidates who have demonstrated these values in their day-to-day work experience.
Three to five years’ experience in related work, preferably with a membership association, managing conferences and events, educational course development including webinars and online learning programs. Experience organizing, implementing, maintaining, and building content into a learning management system and coordinating certificate and/or certification or standards programs. Candidates must be familiar and proficient working with technology and databases, such as association management systems (AMS), learning management systems (LMS), and content management systems (CMS). AMWA uses the YM suite of products, and experience with this system is a plus, but not a requirement.
The position requires an organized, enthusiastic, and flexible individual who is capable of handling multiple projects at the same time and collaborating with others. The ideal candidate for this position will have excellent communications and project management skills, and expertise using spreadsheets for tracking and reporting.
KNOWLEDGE, SKILLS, AND ABILITIES
At least three years of work experience, preferably within nonprofit organizations or associations
Project management experience preferably with online education and conference programs
Ability to prioritize and manage a work flow that involves interruptions and multiple projects
Strong computer skills in Microsoft Office applications and proficient in Word, Excel, PowerPoint, Outlook
Competency working with AMS, registration software programs, website content management, and LMS for online course management.
Proficiency with data bases, data entry and pulling reports
Strong customer service orientation
Professional demeanor and ability to work in a team setting
Excellent verbal and written communication skills
Excellent organizational skills; ability to complete and prioritize multiple tasks
Flexibility to handle multiple tasks and to adapt to shifting priorities
Ability to travel to the annual conference; Flexibility to work extended hours as needed
Self-starter and a ability to work independently with minimal supervision
College degree or relevant coursework preferred; previous work experience considered in lieu of degree.
The American Medical Writers Association (AMWA) offers its members a unique, welcoming, and collaborative environment in which medical communicators can connect directly with peers and experts, fill gaps in knowledge, and acquire practical resources to help them work efficiently and effectively. Founded in 1940, AMWA is the leading professional organization for writers, editors, and other communicators of medical information. AMWA's programs and services are designed to fulfill its mission to promote excellence in medical communication and to provide educational resources in support of that goal.