The Council for Advancement and Support for Education (CASE) is recruiting for a Manager, Educational Programs, reporting to the Director, Educational Programs.
CASE is a global not-for-profit and membership association whose vision is to advance education to transform lives and society. Its mission is to inspire, challenge and equip communities of professionals to act effectively and with integrity to champion the success of their institutions. Advancing education in over 3,600 member institutions, CASE has 85,000 members in 82 countries.
Broad and growing communities of professional practice gather under the global CASE umbrella. Currently these include advancement services, alumni relations, communications, fundraising, government relations, institutional leadership and marketing. Individual members are at all stages of their career and may be working in universities, schools, colleges, cultural organizations or other not-for-profits. CASE membership also includes many corporate partners. CASE uses the intellectual capital and professional talents of an army of volunteers to advance its work.
Headquartered in Washington, DC, CASE works across all continents from its regional offices in London, Singapore and Mexico City. CASE works to achieve a seamless experience for all its stakeholders: particularly its members, volunteers and staff. Working together across time zones and borders, CASE staff in all offices seek to make the ambitious OneCASE aspiration a reality.
CASE’s educational programs department manages more than 120 conferences per year around the world, including more than 60 in North America, covering multiple topics and in multiple formats ranging from conferences that engage 4 volunteers and 50 attendees up to more than 200 volunteers and 1,500 attendees. The Manager, Educational Programs sits on a team that executes all educational programs in North America and belongs to a professional family composed of staff from CASE’s offices in Mexico City, Singapore and London. Each manager is responsible for a portfolio of 9 or more conferences in a variety of sizes and formats. This position interacts with our members and volunteers on a daily basis, creating and executing programs that benefit all areas of CASE’s membership.
The core functions of this position include but are not limited to the following:
Serves as the project manager for 9+ assigned conferences/programs annually.
Works in tandem with the volunteer conference chairs and committees in the development of each program’s content. Provides leadership in designing the program structure and identifying and creating value added components to programs.
Initiates and directs all on-site activity as the primary CASE representative, managing all areas of conference operations, demonstrating impeccable judgment in dealing with fiscal, contractual and interpersonal relationships with hotel representatives.
Manages the production and distribution of all conference materials and related learning materials from volunteers and appropriate CASE departments for each assigned conference.
Submits appropriate copy for promotions in accordance with production timelines and assists the Marketing staff in identifying and defining essential marketing strategies for each conference.
Manages speaker management and conference evaluation systems and processes. Provides timely and meaningful program feedback to volunteers and CASE staff.
Exhibits a high level of interpersonal skills and professionalism, serving as an ambassador for the organization and representing CASE Headquarters as you interact with 1,800+ members/participants annually.
Excels in relationship management, identifies, recruits, supervises and stewards 100+ faculty and volunteers throughout the year, including CASE Trustees and Commissioners
Identifies new products and markets to enhance programming opportunities with regards to audiences and content, demonstrating an entrepreneurial approach enabling CASE to remain competitive in the marketplace.
As part of a global professional family of program managers, engages in group work to enhance CASE’s educational offerings around the world.
Travels extensively throughout the U.S., as required (approximately 30%), to execute conference portfolio requiring significant time and some weekend travel.
Fiscal Management/Budget Responsibilities/Judicious Use of Resources
Develops, manages and reconciles, the budget for each assigned conference (portfolio), generating revenues of approximately $1.3-$1.7 million and managing expenses in excess of $750,000, including the reconciliation of all master hotel bills and volunteer reimbursements.
Demonstrates sound fiscal judgment in the utilization of all CASE resources.
Demonstrates exceptional leadership/management, cooperatively and supportively, while working with all volunteers across all levels in the membership.
Represents CASE in a respectable and professional manner as required with the Commissions and other respective senior volunteer segments.
Collaborate with CASE colleagues in all parts of the world to ensure the best sharing of effective practices.
Performs other duties and responsibilities as assigned by the Supervisor.
Education and Experience:
Bachelor’s degree required.
Five (5) or more years of experience in volunteer management, conference content design and meetings logistics, or an equivalent combination of relevant experience and education/training required.
Advancement-related experience highly desirable.
Skills and Abilities:
A demonstrated interest in advancing education in the not-for-profit sector.
A strong commitment to contributing to an organizational culture that celebrates diversity and inclusion.
An understanding and interest in engaging with a broad range of cultures and countries.
Strong organizational and time management skills.
Strong project management skills that provide the ability to manage multiple priorities and deadlines.
Outstanding communications skills, verbal and written, that allow engagement with levels of all stakeholders within an organization.
Strong problem-solving skills for interacting with various levels of constituencies, internally and externally from the organization.
Excellent interpersonal skills and proven ability to work independently and collaboratively. Ability to lead and participate on teams.
Must have technical proficiency with Microsoft Office (Word, Excel, and PowerPoint), as well as various software systems and products, including association management systems, speaker management systems and learning management systems.
Aptitude for working with and managing significant budgets while being extremely attentive to the details of program management.
Ability to lift up to 30 pounds.
A pro-active and can-do attitude, even when working under pressure and with all levels of staff.
Qualified applicants should CLICK HEREto upload their résumé and paste their cover letter with salary requirements. Applications without the required skills and experience or salary requirements may not be considered. Preference may be given to applications received before November 15, 2019. NO PHONE CALLS PLEASE
CASE offers a competitive benefits package that includes comprehensive health insurance, to include a high-deductible medical plan option with a health savings account, a PPO medical plan option, dental insurance, a generous 10% retirement contribution, an employee assistance plan, employer-paid life and disability insurance with voluntary supplemental life insurance, voluntary vision insurance, flexible spending accounts, pre-tax commuting benefits, as well as legal and identity theft protection plans. After one year of service, staff are also eligible for tuition reimbursement.
We offer a collegial and collaborative work environment with many work-life balance programs, such as a 35-hour work week, regular weekly telecommuting for most exempt-level roles, paid parental leave after one year of service and generous accrued leave policies.
About Council for Advancement and Support of Education
The Council for Advancement and Support of Education (CASE) is a professional association serving educational institutions and the advancement professionals who work on their behalf in alumni relations, communications, development, marketing and allied areas. CASE helps its members build stronger relationships with their alumni and donors, raise funds for campus projects, produce recruitment materials, market their institutions to prospective students, diversify the profession, and foster public support of education. Key facts about CASE:
Founded in 1974 as the result of a merger between the American Alumni Council and the American College Public Relations Association
Maintains headquarters in Washington, D.C., with offices in London (CASE Europe, 1994), Singapore (CASE Asia-Pacific, 2007) and Mexico City (CASE Latina America, 2011)
Is one of the world's largest nonprofit educational associations in terms of institutional membership
Includes more than 3,670 colleges and universities, primary and secondary independent and international schools, and nonprofit organizations in more than 82 countries around the globe
Serves nearly 81,000 advancement professio...nals on the staffs of member institutions
Led by volunteers with more than 4,850 advancement professionals serving as board members, speakers, authors, conferences planners and more