Under the direction of the Executive Director, the Membership Manager of the NFA will be responsible for maintaining all ongoing membership data processing for both domestic and international memberships.
Essential Functions, Duties, and Responsibilities:
Design and implement member recruitment and retention practices
Handle all membership inquiries and process member transactions
Manage and maintain membership database
Run membership reports and analyze data
Manage member benefits
Represent association at events
Annual Convention and Competition Support
Provide support for the preparations for the Annual Convention; be responsible for management and training of on-site registrars and interns, manage on-site member registration and registration desk.
Work in collaboration with Convention Director
Build donor relationships and lead stewardship
Coordinate the Annual Fund
Collaborate with Communications Manager on development plan implementation
Maintain donor records
Work with Membership and Development Committees
Provide office management support
Provide publications support
Minimum 4 years experience serving in a nonprofit membership association or the equivalent in the areas of professional customer service.
Familiarity with flute musicians and music preferred; knowledge of music, musicians, and academic environments in general highly preferred.
Demonstrated knowledge of Microsoft Office/Google Office Suite and database management, CMS; experience with MemberSuite and Sitefinity strongly preferred
Ability to work in multiple software platforms and learn and retain technical software applications quickly
Outstanding interpersonal communications skills (written and verbal) required.
Ability to work independently and as part of a team.
Excellent project management skills.
Ability to work within an organizational budget.
About The National Flute Association
The National Flute Association is the largest flute organization in the world. Founded in 1972 by Mark Thomas and incorporated in 1973, the NFA has approximately 5,000 members from more than 50 countries. Guided by its goals to encourage a higher standard of artistic excellence for the flute, its performers, and its literature, members include leading soloists, orchestral players, jazz and world music performers, teachers, adult amateurs, and students of all ages.