Chief Operating Officer

JOB TITLE:                          Chief Operating Officer        

PROGRAM:                          Operations

LOCATION:                          Denver, CO

SALARY:                               $150,000+ p/year depending on experience 

ABOUT NCSL: 

The National Conference of State Legislatures is a bipartisan organization that serves the legislators and legislative staff of the nation's 50 states, its commonwealths and territories. NCSL provides research, technical assistance and opportunities for policymakers to exchange ideas on the most pressing state issues.  Our mission is to serve state legislatures and other intergovernmental groups by providing support, promoting fresh ideas, connecting legislators and staff with experts and each other, and provide a strong, cohesive voice in the federal system. Since its founding in 1975, NCSL's staff has grown from 15 employees to over 150 employees in its offices in Denver, CO and Washington, D.C.

GENERAL DESCRIPTION: 

The chief operating officer is an exciting opportunity for a results-oriented management professional to impact the success of a preeminent national membership organization serving state legislators and legislative staff with offices in Denver and Washington D.C. This key senior leader, who reports directly to the Executive Director, provides the leadership, management and vision necessary to ensure that the organization has the proper operational controls, administrative and reporting procedures, information technology and employee hiring and performance standards in place to effectively serve our members. The COO oversees the Human Resources, Facilities Management and Information Technology departments and identifies opportunities for cross department collaboration to achieve a high functioning organization. The ideal candidate will be a proven leader with a history of developing a positive, performance-based culture and a commitment to achieving goals. S/he must have an aptitude for team work, a desire to continuously learn, excel at managing and empowering people to achieve positive results and have a passion for the vision and mission of the organization. The Chief Operating Officer will partner closely with the Executive Director and the executive-level management team to chart the future growth and success of the organization.

RESPONSIBILITIES AND DUTIES:

• Supervise the daily administration of the organization and the operation of equipment and facilities.
• Monitor internal processes and identify and recommend the most efficient methods of running the organization.
• Spearhead strategies that align with the organization’s mission and move the organization in a positive direction.
• Control organization’s costs and introduce cost-effective initiatives.
• Make recommendations to the Executive Director on personnel and budget matters related to the Human Resource, Facilities Management and Information Technology departments.
• Complete special organization-wide projects at the request of the Executive Director.
• Work directly with NCSL’s members (state legislators and legislative staff).
• Implement innovative business practices.
• Oversee the HR/personnel function of the organization including hiring, employee benefits and retention, the employee review process, performance management, continuing education and coaching of employees and compliance with federal/state employment law and other legal concerns.
• Oversee the management and development of the organization’s system applications.
• Assess and implement improved processes and new technologies.
• Represent NCSL with other national organizations and build and maintain strategic relationships.
• Report to the Executive Director, NCSL Officers and the NCSL Executive Committee on the operation of the organization.
• Participate in executive-level management meetings, departmental staff meetings and organization-wide
• Perform other duties as assigned by the Executive Director.

SUPERVISORY RESPONSIBILITIES:

This position has direct supervisory responsibilities of approximately 10 staff members.

WORK ENVIRONMENT: 

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, copy machines, scanners and smartphones.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely a sedentary position that requires the ability to speak, hear, see, lift small objects up to 50 lbs., open filing cabinets and bend, stoop, or stand on a stool as necessary.  Requires the ability to travel locally, regionally and nationally, including overnight and weekends.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.