Membership Engagement Coordinator

The Membership Engagement Coordinator is responsible for the following:

1. Supporting SHM’s Special Interest Group (SIG) program. This program provides live and virtual networking and collaboration opportunities to niche communities and facilitates dialogue among key SHM constituencies to inform overall strategy.
2. Supporting SHM’s Committees, which play an essential role in SHM’s operations and major initiatives. Committee tasks can span from building resources for the specialty, to ensuring that SHM remains at the forefront of hospital medicine. As a Membership Engagement Coordinator, you will work with hospital medicine professionals on a national and international stage to support their goals.
3. Medical Student and Resident Engagement; managing programs designed to maximize recruitment and retention in these primary membership audiences.

Further, the Membership Engagement Coordinator is responsible for supporting SHM’s membership department to reach department-wide goals.

DUTIES AND ESSENTIAL JOB FUNCTIONS

Special Interest Group Program:

• Serve as Staff Liaison to multiple SIG constituency groups; facilitate relevant discussions on SHM’s online networking community, Hospital Medicine Exchange (HMX).
• Manage SIG volunteer leader councils; support the achievement of approved SIG objectives.
• Assist the Membership Engagement Manager in online community reporting and evaluation.
• Assist the Membership Engagement Manager in supporting all SIG Staff Liaisons; troubleshooting the community platform technology, sharing best practices, establishing and documenting policy, etc.

Committees:

• Serve as Staff Liaison to multiple SHM Committees; facilitate phone calls, take minutes, act as keeper of records, and maintain committee communities on SHM’s online networking community, Hospital Medicine Exchange (HMX).
• Support Committee Chairpersons and Volunteer Leaders to achieve their approved objectives.
• Assist the Membership Engagement Manager in committee reporting and evaluation.
• Assist the Membership Engagement Manager in supporting all staff liaisons to SHM Committees; troubleshooting the community platform technology, sharing best practices, establishing and documenting policy etc.

Medical Student and Resident Engagement:

• Serve as Staff Liaison to SHM’s Physicians in Training Committee; facilitate conference calls and live meetings, identify and facilitate the completion of action items, prepare meeting minutes, prepare quarterly reports to the SHM Board of Directors.
• Manage two Medical Student Scholar Grant programs and Resident Travel Grant program:
  • Online application administration and customer service.
  • Candidate application management and evaluation.
  • Grant funding administration and disbursement.
  • Management of awardee compliance and reporting.
  • Annual program evaluations.
• Manage on-site engagement events at SHM’s Annual Conference.
• Along with SHM’s Marketing and Communications department, develop strategies and tactics for membership recruitment, engagement and participation in the grant programs described above.

General

• Assist with membership-related projects as requested.
• Represent SHM at external meetings as appropriate.