Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors who care for people with cancer, the American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research, education, and promotion of the highest quality patient care.
Who we are: ASCO is a stable, forward-thinking membership organization that operates in a results-oriented work environment in which employees’ evaluation emphasizes performance outcomes over presence or time. This is an Alexandria, VA position that offers an excellent benefits package and opportunities to participate in professional development programs. To learn what it’s like to work at ASCO, click here.
Who we are looking for:
We are looking for a high performing Membership Coordinator with at least 2-3 years of related experience to join our Member Services department. The selected candidate will support department initiatives by coordinating membership communication and activities related to recruitment and retention.
If you are a detail-oriented individual who possesses excellent organizational and planning skills, then we want to hear from you!
What you will do:
Coordinate member communications including copywriting; membership mailings; emails and follow-ups; calling programs; and website, digital and promotional materials
Support data integrity including updating membership information, processing and reporting undeliverable correspondence, and assisting on general data and demographic clean up in CRM database
Coordinate, deploy, and analyze results and statistics of email programs, including member exit surveys and onboarding/first year communications, and prepare general reporting and stats for staff requests
Extract data from the CRM to fulfill list selects for communication, running reports, and data exports, while conducting quality checks
Contribute to onsite member recruitment and retention initiatives, assist with coordination of exhibit giveaways and premeeting preparation, and travel to Annual Meeting as requested
Provide general administrative support as needed, including processing invoices
What you will need in order to be successful:
Proficiency with Microsoft Office applications
Experience working with CRM, AMS or a membership database
Excellent communication skills including oral, listening, and written
Strong attention to detail with a focus on quality control
Self-starter with strong organizational and time management skills, and ability to prioritize work and multitask
Ability to travel 11-20 days per year
Ideal candidates will also contribute:
Prior experience working in a non-profit or association, preferably within the membership area/department, and an understanding of the membership life cycle
Experience extracting and analyzing data
ASCO is proud to be an Equal Opportunity Employer (EOE)
About American Society of Clinical Oncology
The American Society of Clinical Oncology, home to nearly 35,000 cancer doctors and researchers worldwide, offers a wide variety of services, programs and educational resources that provide much needed support to both oncologists and patients. ASCO hosts a family of award winning websites including our consumer site, Cancer.Net, our member homepage, ASCO.org , as well as JCO.org , the online version of The Journal of Clinical Oncology. The Annual Meeting, which attracts more than 34,000 cancer specialists from around the world, is considered the premier event in clinical oncology.