The American Urological Association, the premier association for the advancement of urologic patient care, is actively recruiting an experienced Member Services Operations Coordinator.
Primary duties include:
Acts as the lead on the Match program and serve as second lead on the renewal process: responsible for overseeing all operational aspects of processing membership applications and provide superior customer service to members who reach out to the Member Services department. Coordinates operational activities related to all match programs and ensures appropriate database processing.
Support the Member Services Operations Manager: support the dues renewal implementation, billing & invoicing and reconciliation. Work with the Manager in assigning projects when applicable to the Specialist and Associates in Member Services and provide feedback regarding operational activities to the Manager.
Database reporting: coordinates all internal and external Personify report requests, including new member reports for the AUA website.
Projects: works on all other department projects and programs as assigned.
AUA offers a rich total compensation package including competitive salary, medical dental and prescription plans, both defined benefit and defined contribution retirement plans, flexible work schedules, an on-site fitness center and many more exciting benefits.
Make a decision to join our outstanding team at the American Urological Association – submit your resume and cover letter indicating salary requirements to Tonia Taylor, Human Resources Generalist, email to firstname.lastname@example.org
The successful candidate:
Bachelors degree preferred.
Excellent written and oral (English) communication skills.
Strong database management experience, proficient in Microsoft Office Suite.
3-4 years’ experience coordinating projects
Ability to travel to the Annual Meeting.
Some travel required.
About American Urological Association
About the American Urological Association: Founded in 1902 and headquartered near Baltimore, Maryland, the American Urological Association is a leading advocate for the specialty of urology, and has more than 22,000 members throughout the world. The AUA is a premier urologic association, providing invaluable support to the urologic community as it pursues its mission of fostering the highest standards of urologic care through education, research and the formulation of health policy.