NOTE TO APPLICANTS: Due to recent upgrades to ADP’s security settings, in order to apply for this position via the online portal, you must use one of the following web browsers: • Microsoft Internet Explorer 11 (versions 9 & 10 are no longer supported) • Microsoft Edge® • Firefox® 52 and higher • Chrome™ 50.0 and higher • Safari® 8.x • Safari 9.0. If you are experiencing challenges with the online portal, please email: HRresource@asaecenter.org.
The Research Project Coordinator works as part of a team to support various research activities and research department administrative functions and project management. This position is responsible for 1) assisting in all phases of market and industry research activities by providing administrative and logistical support; 2) serving as the point of contact to respond to member and staff inquiries about the research department and access to data, general research requests, status of research projects, etc.; and 3) coordinating research volunteer activities such as meetings, conference calls, etc. 4) provides general office support with a variety of clerical activities and related tasks. The research project coordinator will be responsible for answering incoming calls, directing calls to appropriate associates, flow of correspondence, requisition of supplies as well as additional clerical duties.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage recruitment, scheduling, and confirmations of qualitative research participants.
Coordinate logistics, serve as recorder, and prepare minutes for conference calls and committee meetings.
Conduct cursory literature searches on select topics related to association management and research study concepts.
Respond to/direct inquiries and requests for information from members of the ASAE community for research-related resources, including fulfilling requests from academic scholars for access to datasets.
Work with content dissemination staff to coordinate information to be placed on ASAE Foundation’s web site related to current research initiatives and research findings.
Provide administrative and clerical assistance to research team and assist with special projects and other initiatives related to research projects.
Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate’s voice mailbox when the associate is unavailable.
Greets and directs visitors to the company.
Strong administrative or project coordination skills.
Demonstrated ability to organize and prioritize work load.
Demonstrated ability to manage multiple tasks simultaneously.
Demonstrated attention to detail to plan and implement logistics.
Demonstrated ability to work with volunteers and colleagues at all levels.
Demonstrated ability to complete a large volume of work with tight deadlines.
Excellent interpersonal skills to deal with the myriad requests from sources both outside and within ASAE.
Ability to maintain a positive and customer service orientation at all times.
Able to self-edit and pay close attention to detail.
Within sphere of responsibility, ability to work independently and collaboratively as part of a team.
Familiarity with volunteer management skills helpful.
Ability to effectively present information and respond to questions from groups of managers, vendors, and co-workers
Ability to solve practical problems and deal with a variety of concrete variables
Ability to maintain a positive and customer service orientation at all times
This position has no supervisory responsibilities.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5 p.m.
No travel is expected for this position.
Required Education and Experience
Bachelor’s degree in management or administration-oriented field, communication, education, or other area that parallels the position requirements.
Two or more years in a similar position (e.g., project management, administration).
Preferred Education and Experience
Experience working in a nonprofit or association environment desirable.
Additional Eligibility Qualifications
None required for this position.
Work Authorization/Security Clearance (if applicable)
Must be able to work legally within the United States without sponsorship
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About ASAE: The Center for Association Leadership
ASAE is a membership organization of more than 22,000 association executives and industry partners representing more than 11,000 organizations. Our members manage leading trade associations, individual membership societies and voluntary organizations across the United States and in nearly 50 countries around the world.
With support of the ASAE Foundation, a separate nonprofit entity, ASAE is the premier source of learning, knowledge and future-oriented research for the association and nonprofit profession, and provides resources, education, ideas and advocacy to enhance the power and performance of the association and nonprofit community.
We believe associations have the power to transform society for the better. Our passion is to help association professionals achieve previously unimaginable levels of performance. We do this by nurturing a community of really smart, creative, and interesting people - our members. In short, we are the Center for Association Leadership.